THE LEADERSHIP TEAM

Our leadership team is at the heart of PSE Agency’s success. Originally founded by Phil and Rob, the agency has thrived under their vision and expertise. 

THE LEADERSHIP TEAM

We started all the way back in 1995 as a family business and have never lost those core ideals. Even though PSE has grown to have two offices, each new team member becomes part of the PSE family. We know that sounds like a cliché, but at our core, our values are still those of a family business. 

Now almost 30 years on, PSE are proud to still be a family-run business and in June 2024, Phil and Rob welcomed Melissa Shackleton as Managing Director to the Leadership team, to drive forward the new focus for the agency, the DM Success Cycle. Melissa brings with her over 30 years of client-side experience from running both marketing and high growth teams at Hotel Chocolat as well as a trustee role at Adoption UK. 

Whilst a new leadership has formed, the essence of the business still remains the same. 

Almost 30 years on we are proud to still be a family-run business, and our brand partners become an extension of our family, without the squabbles. We love what we do, helping you surpass your growth ambitions, and it shows from the minute you walk through the door.

We call a spade a spade and hold our hands up when we don’t get something quite right. That’s why almost 90% of our clients come back and work with us again. Feel free to chat to them or read what they have to say here. We’d love to talk and see what we can do for you, too.

“Our clients are at the heart of our business. They become an extension of our family, without the squabbles. We love what we do, helping our clients surpass their growth ambitions, and it shows from the minute you walk through the door. 

We talk openly and honestly with our clients, let the results speak for themselves and provide straightforward feedback. 

All our clients would say we are a pleasure to work with and the whole team in every meeting, on every call, and every project thriving and it being a positive experience.” 

Rob and Phil Newton 

Phil Newton

Co-Founder & COO

Rob Newton

Co-Founder & CEO

Melissa Shackleton

Managing Director

OUR CLIENTS

JOIN OUR TEAM

Are you ready to be a part of something special? Join PSE and become part of our family. Since 1995, we’ve been building a culture that values every team member. Together, we work towards one goal: helping clients find, win, keep & grow highly profitable customers.